Terms of Service
Effective date: August 25, 2026
1. Operator
Operator: DENISKIN OLEKSANDR, Italian sole proprietorship (Ditta Individuale), VAT No. 14745720962, Via Pordenone 13, Milano (MI), Italy.
Privacy, Consumer Health Data and support contact: support@labcarehealth.com
2. Purpose of the Service
LabCare provides tools designed to help users organize, understand, review and track health-related information, including laboratory results and biomarkers. Features may include laboratory-result organization and interpretation, biomarker summaries and trends, My Health Timeline, Health Score, educational insights, lifestyle-related informational recommendations and reports generated from user-supplied information.
3. Not a medical provider
LabCare is not a hospital, clinic, physician, laboratory, pharmacy or emergency service. Unless expressly stated for a future service, use of LabCare does not create a doctor-patient relationship. LabCare does not independently perform laboratory testing, diagnose disease, prescribe medication or provide emergency medical services.
4. User-provided information
You are responsible for ensuring, to the best of your knowledge, that information submitted to the Service is accurate and belongs to you or that you are otherwise authorized to submit it. Outputs may be affected by inaccurate, incomplete, corrupted, incorrectly identified or outdated information.
5. Laboratory results
Laboratory reference ranges may vary by laboratory, method, population and units. A value outside a reference range does not by itself establish a diagnosis, and a value within a reference range does not establish the absence of a health condition.
6. Health Score and informational indicators
Health Score and similar scores, classifications, trends and summaries are informational features derived from available data and LabCare methodology. They are not medical diagnoses, medical certifications, guarantees of health or representations that a user is free from disease.
7. My Health Timeline
My Health Timeline organizes health-related information over time. Accuracy and completeness depend on information available to LabCare. Missing reports, changing laboratory methods or reference ranges, and incomplete history may affect comparisons.
8. Accounts and security
Users are responsible for maintaining the confidentiality of account credentials and for activity through their account. Notify LabCare promptly if you believe your account has been accessed without authorization.
9. Privacy and Consumer Health Data
The Privacy Policy and U.S. Consumer Health Data Privacy Policy describe how LabCare handles personal and Consumer Health Data.
10. Payments and subscriptions
Certain features require payment. Material purchase terms, price and billing frequency will be displayed before payment. Where a subscription automatically renews, that fact and its billing interval will be disclosed before purchase. Payment processing may be performed by Stripe or another processor.
11. Cancellation and refunds
Recurring subscriptions may be cancelled using the method made available by LabCare, including the Stripe Customer Portal when enabled. Cancellation stops future renewals and normally does not itself delete the account or health data. Refund eligibility is governed by the Billing, Subscription, Cancellation & Refund Policy and applicable law.
12. Acceptable use
- do not access another person’s account without authorization
- do not upload information you have no right to process
- do not interfere with Service security or attempt unauthorized access
- do not distribute malware or malicious code
- do not fraudulently obtain paid Services
- do not systematically extract protected content or data without authorization
- do not use the Service in violation of applicable law
13. Intellectual property
Except for user-provided information and third-party materials, LabCare software, interfaces, branding, graphics, methodologies and written materials are owned by or licensed to the operator and protected by applicable law.
14. Your data
You retain applicable rights in information you submit. You authorize LabCare to process it as reasonably necessary to provide, maintain, secure and operate the Service and as described in the applicable privacy policies. This authorization does not constitute a sale of Consumer Health Data.
15. Availability and changes
LabCare works to maintain reliable access but cannot guarantee uninterrupted availability. Maintenance, security events, infrastructure failures or third-party outages may affect the Service. Features may change as the Service develops, subject to applicable law and commitments made for paid services.
16. Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided on an “as available” basis. LabCare does not guarantee that every report, score, interpretation or recommendation will be complete or appropriate for every individual circumstance. Nothing excludes warranties or consumer protections that cannot lawfully be excluded.
17. Limitation of liability
To the maximum extent permitted by law, LabCare and its operator will not be liable for indirect, incidental, special or consequential losses arising solely from use of or inability to use the Service. Nothing excludes or limits liability where prohibited by law.
18. Suspension and termination
LabCare may restrict or suspend access when reasonably necessary to protect users or the Service, investigate fraud or unauthorized access, comply with law, address material Terms violations or manage payment failures.
19. Governing law and mandatory consumer rights
These Terms are governed by applicable law, subject to mandatory consumer-protection and privacy rights that may apply based on the user’s jurisdiction. Nothing is intended to waive rights that cannot lawfully be waived.
20. Changes and contact
LabCare may update these Terms as the Service evolves. Material changes will be communicated where required. Contact: support@labcarehealth.com.